Shipping policy
Instant Digital Download Shipping Policy
At Collage Color, all products offered are digital downloads, meaning there is no physical product to ship. Once your payment is successfully processed, your digital product will be available for immediate download. Below are the details regarding our digital download "shipping" process:
1. Delivery Method
- Upon successful payment, you will receive a confirmation email with a download link for the digital product(s) you purchased.
- You can also access your digital download directly through the order confirmation page or your account if you created one during checkout.
2. Delivery Time
- Instant Access: All digital products are available for download immediately after your payment is confirmed. No waiting time is required.
- If you do not receive your download link within a few minutes, please check your spam or junk email folder. If you still cannot locate the link, contact our support team at collagecolorllc@gmail.com for assistance.
3. No Shipping Fees
- As there is no physical shipment involved, no shipping fees are charged for digital downloads.
4. Download Limits
- You may have a limited number of downloads or access attempts based on your purchase. Be sure to download and save your file(s) promptly after your purchase.
- If you encounter issues with your download link, please contact our support team for further assistance.
5. File Formats
- Our digital products are provided in standard file formats such as PDF, PNG, JPEG, ZIP, or others as specified in the product description.
- Please ensure that you have the necessary software or applications to open and use these files.
6. Technical Issues
- If you experience any technical difficulties while downloading or accessing your digital product, please contact our support team at collagecolorllc@gmail.com. We’ll be happy to assist you in resolving the issue.
7. No Physical Delivery
- Since all products are digital downloads, there will be no physical delivery, tracking numbers, or shipping times.
For any questions about our digital download process, feel free to reach out to us at collagecolorllc@gmail.com. Thank you for choosing Collage Color!