Refund policy
No Refund Policy
At Collage Color, we offer digital products that are instantly accessible upon purchase. Due to the nature of digital goods, all sales are final. Please take the time to review product descriptions and preview content where applicable before completing your purchase.
Key Points of Our No Refund Policy:
-
Non-Tangible Goods: All digital downloads, including e-books, templates, design files, and other downloadable content, are non-tangible and cannot be returned or exchanged once accessed or downloaded.
-
No Refunds: Due to the instant access granted upon purchase, we do not offer refunds or cancellations. By completing your purchase, you agree to these terms.
-
Product Issues: If you encounter any issues with your digital product, such as broken files or inaccessible downloads, please contact our support team within 14-days of purchase, and we will work with you to resolve the issue.
-
Unauthorized Purchases: If you believe a purchase was made without your consent, please contact us immediately so we can assist you with any further steps.
-
Product Descriptions: Please read all product descriptions and view any preview material to ensure the product meets your needs before making a purchase.